Body Language In Business Communication.
It is obvious that people do not always tell what they really think. Understanding the true thoughts of a person will help you become successful. How to acquire this skill? The body language is the key! It is amazing, that knowing the basic principles of body language may help us change our perception of other people and their perception of us.
Researches show that the impression an employee makes is as important as his performance at work. Is it hard to believe? Don’t you happen to meet people who may not have a special qualification for the position but still occupy it?
A great number of latest modern technologies lead to the fact that we are losing the skills of live communication. We are often preoccupied with writing e-mails and talking over the phone rather than communicating face-to-face. This means that we leave off the habit of watching the body language. However, scientists assert that things that we speak mean less than the way they were said. That is why, in order to be successful in business and build a successful career you should take into consideration the following points for making the communication effective:
1. Your voice. Avoid high-pitched and shrilled sounds. Train yourself for a great voice that is gentle and pleasant for the audience. Do not speed up. High speed of your speech can make your listener unconsciously perceive you as not reliable person.
2. Your posture and gestures. Here are some common negative forms of gestures that should be avoided while giving speech and shall be noticed from a speaker while listening.
Crossed arms on the chest often connote a defensive posture, which can indicate that a listener is disinterested in the speaker’s message. The tightly arms are held and the higher they are crossed on the chest, the louder are the listeners negative emotions.
Fidgeting or playing with hair may reveal the fear, anxiety or diffidence of a person.
Tapping or swinging the foot can be a sign of impatience or a desire to finish the conversation as soon as possible.
Drumming on a table with pen or pencil often expose a simple boredom. Apparently, your listener got tired to listen to you.
Slumping on a chair may reveal a lazy and haughty personality
Shoulders shrug indicates that a person does not believe in what it has been said even if it was said by this person.
Ear scratching is a giveaway of a hesitative nature and indecisiveness to make final decision.
Face touching is a sign of a nervousness and dishonesty.
Rotating the neck from side to side can be a signal that a person is being under stress or…just flirting.
Hands rubbing means that a person is worry about something.
In order to become a guru in body language it is necessary to improve upon your attentiveness. You should closely watch the people’s action and learn your own body language signs.
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